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carpet cleaning warranties and guarantees

by Robin Bogan Published 2 years ago Updated 2 years ago
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What is covered for carpet warranty?

Sometimes referred to as a texture retention warranty, it includes changes to the texture of the material, such as untwisted pile fibers, fuzziness, or fraying. Some carpets come with appearance retention warranties, and some don't.

Does carpet usually have a warranty?

Carpet wear warranties (aka quality assurance warranties) cover carpet fiber deterioration. They are still the most common type of warranty. In fact, they are pretty much standard today. However, a manufacturer's definition of “wear” may come as a surprise.

What is Lowes carpet warranty?

COVERAGE THAT INSTILLS CONFIDENCE Carpet purchased at Lowe's are backed by one of the most comprehensive warranties in the industry. Within 90 days of purchase, if you are not fully satisfied with your carpet, Lowe's will replace it.

How does carpet protection work?

Why Carpet Protectant? The purpose of a carpet protectant is to provide short-term water resistance, allowing you more time to clean up a spill. Once applied, these protectants adhere to the carpet fibers and help to repel spills and soiling. Basically, it acts as an invisible shield for your carpet.

How long is carpet warranty?

However, most carpet manufacturers only cover abrasive wear, explains Migliore. There typically needs to be at least a 10% loss of fiber within a 5- or 10-year warranty to be covered for carpet actually wearing out, which virtually never happens. Also not covered in most warranties is soiling.

What is carpet retention?

The texture of any carpet will change over time. Texture retention is the ability of carpet's tufts to retain their visible shape, as measured by the degree of bursting, opening, or untwisting of the tufts at the surface of the carpet.

What is STAINMASTER warranty?

The STAINMASTER® limited lifetime warranty means that for the lifetime of the floor (up to 50 years from the date of purchase), the floor.

How do I file a claim on STAINMASTER carpet?

For warranty service or special assistance for carpet care and cleaning, call our Consumer Care group at 1-800-438-7668. Hours are 8AM to 5PM EST, Monday through Friday. Or, contact us by email at: [email protected].

Does Lowes or Home Depot offer free carpet installation?

Lowe's and Home Depot offer free basic carpet installation if you meet certain purchase requirements. Anything your job requires beyond their limited definition of a “basic install” will incur additional hefty charges and fees.

How much does carpet protection cost?

Carpet stain protection averages $1.50 to $2.50 per square foot for a contractor to install the protection. Costs may vary depending on the business and location, and whether you are just getting the protector or installing carpet simultaneously.

Is it worth getting carpet protector?

Is it really worth it to Scotch guard carpet? In a word, yes. Although it has been mis-sold as a “magic bullet”, it really does help in protecting your carpet. Scotch guard works as a soil retardant – stains will come out quicker, making cleaning your carpet easier the next time you do it.

Should you Scotchgard carpet after cleaning?

The correct answer is yes! You should always apply 3m Scotchguard every time you clean your carpets. Carpets can lose the hydrophobic (water-hating qualities that resist water-based staining) protecting characteristics in three ways: 1.

Installation Scheduling

S&G will call you when your material has arrived. Due to changing manufacturing dates and shipping irregularities, jobs will not be scheduled until all the material is in S&G’s possession.

Day of Installation Notes

All furniture should be moved out of the rooms. Furniture moving is available at an extra charge. Customer is still responsible for moving knick-knacks.

Carpet Maintenance

Vacuum once per week for each person in the home. Make 4-5 passes with a vacuum over each area. Vacuum in different directions. The beater bar should just barely flick the top of the carpet.

Stain Resistance Warranty

S&G Carpet and More warrants that the surface pile of this carpet will resist stains from most food or beverages from the date of the purchase for the life of the carpet, when properly installed over cushion meeting S&G’s recommendations and maintained in an owner-occupied, single- family, indoor, residential installation.

Wear Warranty

S&G Carpet and More warrants up to lifetime from the date of original installation that the surface pile of your carpet will not be worn by abrasion more than 10% when used in an owner-occupied, single-family, indoor residential installation.

Installation Warranty

The Installation Warranty protects you only if you have purchased an S&G Carpet for your own residential use in an owner-occupied, single-family residence. S&G Carpet and More’s Limited Residential Installation Warranty applies to carpet that has been installed by a certified S&G Carpet and More installer.

Quality Assurance

Quality Assurance guarantees S&G Carpet and More only sells “first quality” carpeting. This Quality Assurance Warranty covers manufacturing defects that could occur in an S&G product. This Quality Assurance Warranty protects you if you have purchased an S&G Carpet for your own residential use in an owner-occupied, single-family residence.

What carpet manufacturers have warranty?

Carpet mills such as Shaw, Mohawk, Beaulieu, Royalty, Fabrica, Interface, Karastan, Masland and many more have created warranty coverage for their carpets with familiar names ...

How long does a stainmaster warranty last?

The items typically covered are wear and retention issues. For example the basic Stainmaster warranty covers 20 years texture retention and 15 years wear. Wear being defined as the fiber losing at least 10% of its fiber content.

What are the items that are not covered by warranty?

Items such as urine (from pet or human origin) bleach, acne medication, plant food and certain cleaning products.

When a carpet is made and sold, what is the goal?

Ultimately, when a carpet is made and sold it’s the goal of both the retailer who sold you the carpet and the manufacturer who made the carpet that you’re happy with your purchase for the long-term.

Who will assign my carpet claim to?

They’ll pass your claim onto to the carpet mill who will assign it to a local, IICRC certified, inspector. The inspector will come to your home to determine what the cause of the issue is and if you have a valid claim.

Does a warranty transfer to a new owner?

As is true with any warranty out there, there are going to be a bunch of limitations on the warranty. A common limitation is the fact that the warranty won’t transfer to a new owner in case of a home sale and that it only covers owner occupied residences.

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