What happened to Hadeed carpet cleaning?
On July 2, 2012, Hadeed Carpet Cleaning, Inc., a Virginia rug cleaning company, filed a complaint for defamation and conspiracy to defame against seven anonymous Yelp reviewers in the Circuit Court for the City of Alexandria. Hadeed claimed these users'... read full description
What is Yelp V Hadeed carpet cleaning?
YELP, INC. v. HADEED CARPET CLEANING, INC. Record No. 140242. Yelp, Inc. (“Yelp”), appeals from the judgment of the Court of Appeals affirming the order of the Circuit Court of the City of Alexandria holding Yelp in civil contempt for failing to comply with a non-party subpoena duces tecum served upon it by Hadeed Carpet Cleaning, Inc. (“Hadeed”).
What services does Hadeed carpet cleaning offer?
upholstery cleaning, and hardwood floor cleaning & polishing and air duct cleaning. The company has…… Yelp users haven’t asked any questions yet about Hadeed Carpet Cleaning.
Is Hadeed's rug cleaning good?
I will always use Hadeed's for any rug cleaning needs I have and highly recommend them.I decided to have my rug cleaned while having my hardwood floors replaced. The rug was approximately 50 years old showing its age but still very nice.
What is Hadeed Carpet?
Hadeed Carpet hand washes all Oriental rugs the old-fashioned way. We know how much they mean to you, so we take care of them as if they were our very own. Our professionally trained and experienced craftsmen can repair/restore any damage, fading or stains to make sure your treasured possession look as good as new. We also offer a full suite of In-Home Cleaning Services, including: - Wall-to-Wall Steam Cleaning - Upholstery Steam Cleaning - Tile & Grout Cleaning - Air Duct Cleaning - Maid Services - Hardwood Floor Polishing We move furniture, roll and relay your rugs. Don't forget to ask about our FREE pickup and delivery!…
Does Hadeed clean oriental rugs?
I've used Hadeed for years--always to clean and sometimes to mend oriental rugs. They have been amazing is their rug restoration (replacing a chunk of a large rug that a dog had eaten), to the point of not being able to tell if there had been damage before. They know their rugs and can tell you where it is from and other details about them you might not have known.
Customer Complaints
Need to file a complaint? BBB is here to help. We’ll guide you through the process. How BBB Processes Complaints and Reviews
Local BBB
BBB Business Profiles may not be reproduced for sales or promotional purposes.
What did Yelp argue about Hadeed?
Yelp finally argued that, if the statements could be actionable, Hadeed had not presented a sufficient factual basis for the subpoena. When a party is "seeking discovery of information protected by the First Amendment," Yelp claimed, it should be required to show that "there is reason to believe that the information sought will, in fact, help its case." Hadeed had failed to make this showing, Yelp stated.
How did Hadeed prove that the reviews were defamatory?
In applying the Virginia statute, the court held that Hadeed presented sufficient evidence to show that the reviews were or may have been defamatory by "indicating that it made a thorough review of its customer database" and could not match the defendants' reviews with customers. Further, the court believed that Hadeed acted on a "legitimate, good faith belief that the Doe defendants were not former customers," and "took reasonable efforts to identify the anonymous communicators." Finally, according to the court, the reviewers' identities were "not only important," but "necessary" because "without the identity of the Doe defendants, Hadeed cannot move forward with its defamation lawsuit."
When did Hadeed issue a subpoena?
On July 3, 2012, Hadeed issued a subpoena duces tecum to Yelp seeking information identifying the anonymous commenters.
