Is Your Team Fully Insured?
Yes, with public liability cover
What Is Your Availability?
We are open 9-5 on weekdays as standard. However, we are aware that sometimes accidents happen that require urgent care which is why we always try...
How Long Before I Can Walk On The Carpets?
Our top of the range extractor machines remove the majority of the moisture from the carpet, so it doesn’t take long for the carpets to dry. We rec...
Can I Make An Out Of Hours Appointment?
We want to do everything we can to meet your needs. If you need an appointment outside of 9-5 Monday-Friday, give us a call and we will see what we...
How Often Should I Schedule Carpet Cleaning?
Our recommendation is that you hire a professional every 6 months to clean your carpets and use a stain protector. However, with pets or children,...
Do You Offer Stain Protection?
We use stain protection after cleaning because it maintains the great condition of the carpet, acting as a barrier against stains.
Are There Any Hidden Costs?
We never increase prices without discussing it with you first. Usually, our quotes are accurate and the price will remain the same, but in the case...
Do You Provide Services On The Weekend?
Our opening hours are 9-5 on weekdays, but if you need our services outside of our opening hours, we will be happy to discuss this with you.
Should I Vacuum Before You Arrive?
Yes, we would recommend that you vacuum prior to the cleaning.
How Much Does Carpet Cleaning From Carpet Cleaning Pros Cost?
This will depend on many factors such as the size and condition of the carpet, but we will offer a free quote before starting so that you are aware...
How long does it take for carpet to dry?
Your carpets will be almost dry by the time we leave; certainly dry enough to walk on and they will usually be fully dry in 2-4 hours. Carpets with deeper piles or carpets that were heavily stained can take longer but we will do all we can to keep the drying time to a minimum.
Is Ecoclean a good carpet cleaner?
The carpet cleaning methods we use at EcoClean are not only more effective in cleaning – they’re also more convenient for you. Our machine leaves your carpet almost completely dry, which helps to prevent re-soiling and means you can sooner continue life as normal at home.
What is the purpose of cleaning carpet?
During our cleaning process, whether we are cleaning your carpet or cleaning your upholstery, we remove the dust, grit & sticky residues that stiffen and make the fibres feel course and hard. We also condition the fibres which balances the pH levels and increases the luxurious feel of them.
What is Proclene rug cleaning?
Proclene truly are the solution to your carpet, upholstery, and fine rug cleaning needs throughout Cheltenham . We specialise in the cleaning of wool carpets & fine rugs.
Is Proclene carpet cleaners worth it?
As a returning customer of Proclene we can say that they are worth every penny, and we will definitely use them again. Greg was excellent and he provided excellent results, he worked hard, was very careful, and thorough, we are very pleased with the finished results, which were exactly as promised prior to starting. Proclene are trustworthy, careful, thorough and reliable. The customer care & service was also excellent. A reputable carpet cleaning company that we will definitely use again.
Is Proclene a certified carpet cleaning company?
Proclene are the only ISO 9001:2015 Accredited carpet cleaning company in Gloucestershire, this ensures that you will get the very best in customer service and the highest level of quality carpet cleaning at all times, we are also the only ISO 14001:2015 Accredited carpet cleaning company in Gloucestershire for your assurance that we are doing our very best towards the environment, and for providing the GREENEST carpet cleaning service possible, others say they are Green and Eco Friendly, We PROVE WE ARE!
