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what questions should i ask a carpet cleaning company

by Jillian Mraz Published 2 years ago Updated 1 year ago
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10 Questions to Ask a Carpet Cleaning Company

  1. Do you give a free estimate? Any good carpet cleaning company will offer a free quote for the work you need doing.
  2. What kind of carpet cleaning methods do you use? With this question, you don’t really want to know the ins and outs...
  3. Do you have the right insurance? The most important type of insurance in this...

But there are a few things to ask your pro before you say “you're hired.”
...
Hiring Carpet Cleaners? Ask Them These 5 Questions
  • What Cleaning Solutions Do You Use? ...
  • Are You Insured? ...
  • May I Have Some Referrals? ...
  • Do You Offer a Guarantee? ...
  • What Steps Are Included in the Standard Cleaning?
Mar 15, 2022

Full Answer

What is the strongest carpet cleaner?

Thus, the Bissell solution removes al carpet stains and spots, including tough ones, as well as:

  • odors;
  • mildew;
  • mold;
  • beverage stains;
  • mud and dirt;
  • oil and grease.

How to clean carpet like a pro?

There are many detergents that you can choose from which include:

  • Liquid – These are the most common, and you can find them anywhere. ...
  • Powder – These work well for all types of dirt and stains. ...
  • Foam – If you have tried deep cleaning your carpet, but you still have a stain that isn’t going away, you need foam cleaner. ...
  • Spray – These are made specifically to treat spots where there are stains. ...

What is the best method of carpet cleaning?

The Spruce / Sarah Lee Featured Video

  • For the most thorough vacuum job, take the time to move furniture and any other items from the carpet.
  • Set the vacuum to the proper height for your type of carpet to get the strongest suction.
  • Vacuum slowly and go over high-traffic areas several times for the best results.
  • Use a lint roller for quick clean-up of crumbs.

More items...

What is the best carpet cleaning service?

The top rated Carpet Cleaning Services in Minneapolis, MN are:

  • All Star Carpet Cleaning – offers carpet cleaning, wood flooring, tile, grout cleaning since 2016
  • 10,000 Lakes Carpet & Upholstery Cleaning – specialize in residential carpet cleaning at an affordable price
  • Top Dog Cleaning Crew – provide quality cleaning service to residential and commercial property owners

More items...

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What does professional carpet cleaning include?

Not only does professional carpet cleaning remove packed in dirt, debris, and allergens, but it also takes care of hard-to-remove stains. Using high-quality products and expert methods, carpet cleaners are able to remove even the most stubborn stains such as coffee spills, wine spills, pet stains, and more.

What to do before a carpet cleaner arrives?

The key: ask before they arrive. You may be wondering what's the point of having a steam clean if you need to vacuum before. The short answer is to ensure the cleaning process is more effective. A quick vacuum will remove debris, wrappers, and dirt to help the carpet cleaner focus on the more problematic stains.

What is the most important step in keeping a carpet clean?

For most of us, vacuuming is the first, and most essential, step in maintaining our carpet.

Should you vacuum your carpet before having it professionally cleaned?

Vacuum. Vacuuming high-traffic areas before your carpet cleaners arrive helps them get right down to business. Removing dirt and debris from the carpet allows the carpet cleaner to focus on the dirt that is embedded in your carpet fibers.

Do carpet cleaners also vacuum?

Suction. The final part to carpet cleaning is the suction – BISSELL Carpet Cleaners all use powerful vacuum suction to lift away all the dirty water, leaving your carpet clean and fresh.

Do steam cleaners vacuum too?

Although some carpet steamers and cleaners have a suction mechanism to remove the cleaning fluid and water from your carpet after cleaning the area, you should only use them for steaming or cleaning a carpet and never use them like a vacuum cleaner.

Why does my carpet smell worse after cleaning?

Reasons your carpet smells bad after cleaning. The leading cause of a carpet that smells bad after cleaning is that the backing has absorbed moisture in the process and is still wet. If not dried properly, the material becomes susceptible to water damage and mildew problems, which can cause the musty smell to appear.

Should I vacuum after carpet cleaning?

Conclusion. Ultimately, running your vacuum over your carpets after a professional deep clean is great but remember to do it only after your carpet is completely dry. Vacuuming your carpet when it's still damp could cause dirt to be transferred from your vacuum cleaner, so patience does pay off.

How do you clean carpet like a professional?

1:393:495 Tips To Clean Your Carpet Like A Pro - YouTubeYouTubeStart of suggested clipEnd of suggested clipDon't add any soaps or any sort of additives to this water you want this to rinse the carpet out notMoreDon't add any soaps or any sort of additives to this water you want this to rinse the carpet out not only the dirt and grime. But also the soap. So water only in there.

What happens if you don't vacuum before carpet cleaning?

There are basically two types of carpet (steam) cleaners, also known as carpet washers, and handheld carpet spot cleaners. If you skip the vacuuming process and allow accummulated dirt and grime to be cleaned, you may also be smearing some along the cleaning path as you work, adding to your overall carpet washing task.

How often should I wash my carpets?

We recommend deep cleaning your carpets and rugs at least twice a year, however, if you have pets, kids or a smoking habit, we recommend deep cleaning every quarter. This will keep your carpets grime free and in the best shape possible.

When should you shampoo your carpet?

Even if you vacuum regularly, dirt, grime, and stains can sink into carpet fibers deeper than a regular vacuum can reach. Thus, it's a good idea to shampoo your carpet once or twice a year, especially if you have pets in the home.

Can you clean a carpet with dirt?

Every time you step on your carpet, you grind dirt into your carpet fibers. This cuts the fibers causing them to wear out faster. A dirty carpet will not last nearly as long as a carpet cleaned regularly. While regular vacuuming is extremely important, it is simply not enough. So, the longer you wait to have your carpets cleaned, the more damage you do to your carpet and the faster it wears out. And you know how expensive it is to replace carpet.

Can you put pollen in your carpet?

Yes. As you probably know outdoor air contains pollens, fungus, bacteria, air pollution, cigarette smoke, car exhaust, and hundreds of other chemicals. When your family enters your home, you draw those pollens, bacteria, and chemicals into your home as well as carrying them in on your clothing and shoes. Not surprisingly, all those contaminants wind up you guessed it in your carpet.

How many employees do you need to get workers compensation?

It is absolutely important to hire a company that provides workers’ compensation benefits to their employees. Most states require companies with more than two employees to provide the benefit. However, some unscrupulous companies will avoid paying the benefit to keep costs low.

Do carpet cleaners have a guarantee?

A professional and reputable company will always have a guarantee, which will vary by company. Guarantees may include points, such as “If the spot comes back, so will we.” Ultimately, you should be completely satisfied with the work completed. Make sure your carpet cleaner accommodates this circumstance.

Is carpet cleaning a scam?

Bait-and-switch operators are prevalent in many industries, and the carpet cleaning industry is no exception. The professional carpet cleaning industry has cited these scam activities as a major industry concern, and is taking action to help eliminate unprofessional workmanship and unethical tactics. To help educate consumers, the Institute of Inspection, cleaning and Restoration Certification has released a list of guidelines to consider when selecting a carpet cleaner.

Is there a way to clean carpet?

There is no “one way” to clean carpet, rugs and hardwood. Cleaning methods should be as unique as the material itself. To determine the best cleaning method and to prevent damage, always consult a certified company.

1. How Much Do You Charge?

You might get four different prices if you called five carpet cleaning companies to quote the same service. Companies provide different pricing for various reasons. For instance, some charge by room while others charge by service type. Also, some people may have higher costs, which push up the prices.

2. What Services Do You Provide?

When you find a company you love, it’s common to use them for various services. Some companies provide carpet cleaning exclusively. Others may perform area rug cleaning or upholstery cleaning. At Ayoub, we offer those things plus repairs, in-plant treatments, and an entire list of services.

3. Are You Licensed, Bonded, and Insured?

Homeowners know service providers should be licensed, bonded, and insured. In fact, it’s required. Still, most people take this for granted and assume companies are compliant. It never hurts to ask the question, and it only builds confidence in a company’s professionalism and credibility.

4. What Cleaning Solutions Do You Use?

Now more than ever, people struggle with allergies and illnesses. Chemicals can exacerbate many of these health problems. In addition, there’s been a big push toward environmentalism and sustainability. Even putting those things aside, cleaning solutions aren’t all effective.

5. How Many Years of Experience Do You Have?

Experience generally improves quality. After all, you don’t stay in business for many years by doing shoddy work or providing lousy customer service. Ayoub has been in business since 1952. As veterans in the carpet cleaning business, we’re seasoned professionals who offer quality work and an excellent customer experience.

6. Do You Guarantee Your Work?

Guarantying work demonstrates confidence in the services performed. Moreover, it helps build trust between you, as the client, and the service provider. You should always ask a company whether they provide a guarantee.

Next Steps

Ayoub Carpet Service has an extensive history of providing quality service, and our customer reviews prove it. We would love the opportunity to deliver your next carpet cleaning, new flooring installation, or other services. If you live in Chantilly or Falls Church, contact us at (703) 348-3369 or request an online quote .

The most important questions

We don’t like to say you ‘must’ ask these questions but really, you should! These are the key questions you’ll want answering for any kind of service, just given a carpet cleaning slant.

Other questions you may want to ask

If you only ask these five questions, you’ll have a good idea if the carpet company is reputable and knows their stuff. But there are a few questions you can ask that as well will help you get a fuller picture of their service but also their knowledge. They aren’t trick questions, but they do catch out anyone who doesn’t know their stuff.

Understanding your service

There’s nothing wrong with asking questions of a carpet cleaning service to better understand what you are paying for. Here at A Cleaning Service, we always love to chat about carpet cleaning and ensure our customers have a clear picture of what we do.

Why do carpet cleaning companies guarantee their work?

A great commercial carpet cleaning company will always guarantee their work because they first of all want their customers to be happy. Any hesitation to offer a guarantee is a big warning sign that they will not do the best work.

What is commercial carpet cleaning?

A commercial carpet cleaner who works often with businesses will know how important it is that they do a thorough and quick job so that you can get back to business as usual without interruptions . A commercial carpet is more than just a home furnishing, it is an investment that you need to maintain as long as possible.

When will commercial carpet cleaning start in 2021?

May 28, 2021. Carpet. Your business needs to look as good as it can to make sure that it can sustain success, so you should really consider commercial carpet cleaning for your business. Commercial carpet cleaning services will have your floors looking great so that your business will look like a professional institution.

Does carpeting hurt your lungs?

Carpets trap a whole lot of dust and other debris that can make them reflect badly on your business but also can start to smell bad or irritate the lungs. That dirt can also start to wear away the carpet fibers and damage the carpeting. A professional carpet cleaning by the right company will help your carpet not only look better, ...

Can a carpet cleaner give you an estimate?

Many carpet cleaners will give you an estimate over the phone if you know how much carpet you need cleaned, but it is always more accurate to have an in person estimate. Having the carpet cleaner look at your carpet will give them a much better idea of what kind of work it will take to get the job done well.

What is the best way to clean a carpet?

Townshend and Whisenant both use a steam cleaner, or hot water extraction, which they say is the recommended carpet cleaning method by the majority of carpet manufacturers.

How long does it take for a carpet to dry?

Townshend tells consumers to allow 24 hours for complete carpet drying, due to many variables such as fiber type and humidity. However, there are ways to shorten the drying time, such as opening windows, using fans or turning up the heat in the winter. Many carpet cleaning services also provide booties to wear so you don’t have to leave ...

Can carpet cleaner ruin your carpet?

Improper use of chemicals or carpet cleaner could ruin your carpets, so make sure a carpet cleaning company has bonding and insurance .

Do carpet cleaners have guarantees?

Guarantees are pretty common in the carpet-cleaning business but can come with different conditions, so be sure to ask upfront.

Does Whisenant have a guarantee on carpet cleaning?

Whisenant offers a 30-day guarantee if you find any missed spots or if something doesn’t look right. This guarantee covers the carpet cleaning, but not any fresh spills. Townshend’s company also offers a guarantee.

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Do You Offer A Guarantee?

Are You Fully Licensed and Insured, Including Workers’ Compensation?

Do You Use Environmentally Responsible Cleaning Solutions?

How Is Your Company’S Reputation?

Do You Charge by The Square Foot Or by The room?

  • Bait-and-switch operators are prevalent in many industries, and the carpet cleaning industry is no exception. The professional carpet cleaning industry has cited these scam activities as a major industry concern, and is taking action to help eliminate unprofessional workmanship and unethical tactics. To help educate consumers, the Institute of Insp...
See more on rugcare.com

Is Your Company Certified?

What Is The Best Cleaning Method For My Flooring?

How Much Do You Charge?

What Services Do You provide?

Are You Licensed, Bonded, and Insured?

What Cleaning Solutions Do You use?

How Many Years of Experience Do You have?

  • Experience generally improves quality. After all, you don’t stay in business for many years by doing shoddy work or providing lousy customer service. Ayoubhas been in business since 1952. As veterans in the carpet cleaning business, we’re seasoned professionals who offer quality work and an excellent customer experience.
See more on rugcare.com

Do You Guarantee Your Work?

Next Steps

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